FAQ 2017-07-13T07:25:57+00:00

The traditional gratuity to safari guides, camp staff, mountain porters etc is not included in the price of your tour but is completely discretionary. You should tip in accordance with the level of service you have received.

Category: On Safari

Some of our happiest travelers are those that come without a camera, and simply spend their time enjoying what they see. However, most of our clients want a record of some of the fantastic sights they come across on safari.

You will get fairly close to a lot of the wildlife, however it is, of course, impossible to guarantee just how close. A good 35mm camera with a 75-300 zoom lens will help you get some great shots. Though it can get bright, you might want to be able to get some action shots and the higher speed film will be helpful. Some people also like to use 400 ASA for fast moving animals and evening shots. A flash will help for indoor or campfire shots in the evenings.  For the money, a Tamron 150-600mm lens in near impossible to beat and renders professional level shots, regardless of who says otherwise.  Check one out, or a SIGMA of the same rating.

A beanbag is much more convenient than a tripod for steadying shots from your safari vehicle, but we highly recommend a Manfrotto 243 Car Window Pod Kit with 234RC Swivel Tilt Head if you wish to shoot from the seated position next to a roll-down window.  We can provide beanbags to the serious photographers among you on request. All our safari vehicles have pop-up photographic roof hatches, and all windows can be opened so you can get eye-level shots, too.

Last but not least, since our programs are private, you can stop your vehicle whenever you want, for however long you want, taking photographs at leisure and without worrying about other passengers!

Category: On Safari

Tanzania uses 220 Volt, but you will need adapters. Most lodges and hotels have adapters available. Many accommodations out in the bush, particularly tented camps, rely on generators and solar power for electricity, and so you might not have the opportunity to charge electrical equipment from your room. In this case, you can bring your camera etc. to the bar or restaurant, and charge during dinner.

On our Safari cars you can recharge your phone and cameras with the cigarette lighter. We also have small transformers in combination with the cigarette lighters (producing 220 Volt), please let us know in advance if you would need this.

On basic camping safaris, where you stay on public campsites, you will be able to charge cameras etc. at power points in the camp, and in the safari vehicle when travelling. Again, let us know in advance if you wish to do this.

Note that for quite some months now, the main grid electricity in Tanzania has been a little unpredictable. However, the situation is improving, especially in Zanzibar.

Having said that, power cuts can happen. Most lodges and hotels have back-up generators for these instances, and it should not at all detract from your safari experience. Indeed, as stated above, most lodges and camps run on generators or solar power anyway, and so power cuts on safari should affect your trip minimally.

Category: On Safari

Local currency in Tanzania is the Tanzanian Shilling. See www.xe.com for the latest exchange rates. Most of the time you can use US Dollars in Tanzania, particularly in tourist hotspots, large restaurants, hotels and lodges etc. However, we do advise having some local currency on you in case you want to buy a soda at a roadside café, a post card, or a souvenir from a curio shop. You can exchange money from British Pounds, Euro and US Dollars at bureau de change, either in international airports, or in major towns.

Category: On Safari

Food on safari is of a very high standard and you will find a good mix of African, European and international cuisine. Fresh vegetables, seafood and meats make it an exceptional culinary experience to travel here. Excellent South African wines are in all lodges, tented camps and hotels, and make an excellent addition to a filling meal after a tiring day out in the bush! There are also plenty of very refreshing local beers to try out, as well as imported ones.

Tap water is not drinkable in most areas, and only bottled water should be consumed. Many lodges will offer complimentary bottles of drinking water, and we supply plenty of bottled water in our safari cars to be consumed during the way.

Category: On Safari

Again, we cannot make any guarantees but you will have a good chance of seeing the Big 5 at any time of year in Tanzania (of course depending on the national parks you visit).

Elephant and buffalo can be found in Lake Manyara, Tarangire, Ngorongoro, Serengeti and Arusha National Parks.

Lion are found in Lake Manyara (very difficult to find), Tarangire, Ngorongoro and Serengeti.

Leopard are found in Tarangire, Ngorongoro and Serengeti.

Black Rhino are found in Serengeti (very, very, very difficult to find here) and Ngorongoro (probably this is your best bet for spotting a black rhino).

Category: On Safari

Of course wild animals move at their own will, and the wildebeest of the Great Migration move in accordance with the rains, which of course cannot be predicted (or only guessed to a certain extent).

You should be aware that the migration, whilst a wonder of the world and a spectacular sight for anyone lucky enough to witness it, is a much more static affair than many people realize. It is not possible to “follow” the herds, driving along with them, or even booking lodges, tented camps or campsites wherever they happen to be at any given moment. Of course all accommodation must be booked in advance and so this is not possible.

The famous river crossing is notoriously difficult to predict. It takes 1-2 weeks for the wildebeest to cross, and this can take place any time within a period of about 6-8 weeks. If it is very important to you to try, to maximize your chances of seeing this, we always advise to book for July, and stay as far north as possible in the Serengeti (where, at this time, only top-end luxury tented camps and a few private campsites that should be booked well in advance are located).

The most important thing to remember is that game viewing in Tanzania is truly excellent all year round. Even if you are not there for the migration there are resident herds all year round. Wildlife drama can, and does, take place all year round in Tanzania.

Category: On Safari

All our safaris are private and made in accordance with your wishes, and so this depends from program to program. However, some common journeys include:

•  Arusha-Tarangire: 1.5 to 2 hours

•  Tarangire-Lake Manyara: 1 hour

•  Lake Manyara-Ngorongoro: less than 1 hour to the conservation area gate (or as little as 20 minutes depending on where you stay)

•  Ngorongoro-Serengeti: 3.5 to 4 hours (beginning of this drive is quite bumpy and dusty)

Category: On Safari

We can accommodate this request in Arusha or Moshi. If desired clients can leave luggage with us free of charge, to be picked up at a later point. The most common situation where clients do this is when climbing Kilimanjaro – they store their safari and/or beach gear with us in Arusha, and we bring it with us later when picking you up after the mountain climb. If you think you will have some excess luggage, or want to leave some things with us during certain parts of your program, please let us know, and we will advise you on the best solution logistically.

On domestic flights in Tanzania, the planes are often small and light, especially if travelling from or to national parks, or on the very short flights between Dar es Salaam and Zanzibar. The per person luggage allowance for checked baggage is 15kg per person (except on Precision Air when it is 20kg per person). In addition you are allowed one piece of hand luggage as usual. In reality, bags are usually not weighed – especially when flying from airstrips out in the bush. However, if you are very clearly over the luggage allowance, the carrier of course reserves the right to charge per excess kilo. The cost varies from carrier to carrier, but is usually somewhere around USD 3-5 per extra kilo. Whether the extra weight is actually charged or not depends on load that day, where you fly from, and the carrier you fly with. As far as we are concerned, we advise you to pack sensibly in rucksacks or soft-sided suitcases. This makes packing your luggage into the safari vehicle much easier.

Visitors from most countries require a visa in order to enter Tanzania. Most can purchase a visa at the point of entry. You need a passport valid at least half a year, one clear page in your passport, and (again, in most cases) USD 50 in cash. You do not need a photograph – your picture will be taken with a digital camera at the visa desk.  It is usually a very quick and simple procedure, though queues can get quite long if your flight was very busy and/or there are several arrivals at the same time. Notable exceptions include but are not limited to: American and Irish citizens – need to pay USD 100, and must purchase a multiple entry visa (since September 2007) Pakistani citizens – need to pay USD 200 Nationalities requiring a referred visa – from Lebanon, Pakistan, Bangladesh, Nigeria, Somalia, Afghanistan, Senegal, Mali, Turkey, Iran, Iraq, Ethiopia, Syria, Egypt, Yemen, Morocco, Tunisia, Saud Arabia, Jordan, Srilanka, Mauritania, Sierra Leone, Niger, Liberia. Citizens from these countries need to apply in advance through their Tanzanian embassy abroad Remember that if you intend to fly to Nairobi and then travel on to Tanzania, you will require a transit visa at USD 20 per person, or if re-entering Kenya afterwards, maybe a multiple entry visa to enter Kenya, even if it is only for a few hours. The visa for Kenya and Tanzania is also USD 50 per person for each country (except for American and Irish citizens, as above).

Before you leave for Tanzania you should consult your physician, who will be able to give you the most up-to-date information. Our advice below can help to inform you before your trip but should not replace a consultation with your doctor.

It is advised to take malaria prophylaxis – usually Doxycycline, Lariam or Malarone. All three are different – again, ask your doctor for more advice. If you arrive from or travel through a yellow fever endemic zone before arrival into Tanzania, then vaccination for Yellow Fever obligatory. The Yellow Fever Endemic Zone includes the following countries: Senegal, Gambia, Guinea Bissau, Sierra Leone, Liberia, Cote D’Ivore, Burkina Faso, Ghana, Nigeria, Mali, Niger, Chad, Central African Republic, Togo, Benin, Sao Tome and Principe, Cameroon, Gabon, Congo, Democratic Republic of Congo, United Republic of Tanzania, Angola, Zambia, Uganda, Kenya, Rwanda, Burundi, Ethiopia, Somali, Sudan and Equatorial Guinea, Panama, Venezuela, Colombia, Ecuador, Peru, Brazil, Guyana, Suriname, French Guiana and Bolivia. According to official regulations this is only needed if spending 12 hours or more in these countries (including the airports). But it has become common practice that health officers at Kilimanjaro, Dar es Salaam and Zanzibar Airport ignore this official regulation and insist on being shown a proof of Yellow Fever Vaccination on arrival on Kenya Airways, Uganda Airways and Ethiopian Airlines, even if you have only been on a short transit. If you have a Yellow Fever Vaccination Card it is advisable to present it to the Health Officers on arrival. If you don’t have one, be prepared for some unfortunate discussions. In some rare cases arriving passengers have even been vaccinated in the airport. There are medical officers there, general hygiene is being obeyed and new sterile syringes are used, but still, it an unfortunate situation if it comes to it. There is something of a discrepancy between official government publications and common practice at the airports, but this is absolutely beyond our control as a tour operator. Other vaccinations like hepatitis and tetanus are recommended.

Our programs are private, and so you get to choose the activity level of your safari. Traditional Land Rover safaris require little or no physical activity, with days spent exploring the terrain from the comfort of your vehicle. However, if you want to, you can add all kinds of active adventures to your safari, including hiking (soft or strenuous, long or short), boating trips, mountain treks, hunting walks etc. Just let us know your preferences.

We recommend that you bring light casual clothes in neutral or muted colors (brighter colors can attract insects, and we urge you not to wear blue clothing as this is particularly attractive to certain insects). We also urge you to bring sunglasses, sunscreen, hat with ties so it doesn’t blow off in the wind, and insect repellent if you go on safari. In the evenings it can get rather chilly, especially in the desert areas and in the months of May-August, so bring a warm sweater and a scarf. Certain 5-star hotels require a smart dress code for dinner, though most do not, and simply require you to be clean and fairly presentable.

Since our Safaris are very diverse and range from hiking/mountain climbing, camping, luxury lodge safaris to beach holidays, you can find the included services in the respective itineraries (tab ‘included’).  (Need to rewrite this to work for our site’s layout)

Yes, we do indeed. For more info on our mountain climbs, please click on any of the Kilimanjaro routes listed on out Trips page.

Category: Planning Stages

Yes, we can coordinate a hot air balloon safari into our programs. In Tanzania they are available at Serengeti (USD 499 per person), Ndutu (USD 499 per person) and Tarangire (USD 479 per person). Take-off time is at dawn, you will soar silently over the plains for an hour or so, watching the sun rise on a new African day, and land wherever the wind takes you, where a hot breakfast and a glass of champagne will be enjoyed in the bush.

Category: Planning Stages

There are several different kinds of accommodations we use whilst on safari. Most are self explanatory, and details are given in your proposed itineraries. However, the differences between the kinds of camping can sometimes be confusing…

•  Basic Camping – ground tents, pitched on public campsites, sleeping mats with sheets, folding camp furniture, and all food prepared by a professional camp cook. We can hire out good quality sleeping bags at USD 20 per bag.

•  Wilderness Camping – not dissimilar to basic camping, but pitched on private campsites, and with a little more comfort! We provide larger tents, folding camp beds, “proper” bedding, large towels and portable camp showers, as well as the usual folding furniture.

•  Tented Camps – semi-permanent tented structures which vary widely in level of luxury. Basic tented camps might be large canvas tents on a plinth or concrete platform, with bed(s), luggage rack, and bathroom. Others might have desks, four-poster beds, luxury outdoor bathrooms, large verandas with coffee table and seating area etc.

Category: Planning Stages

The whole family is welcome. Safaris can be as active or as relaxed as you want them to be – we can offer anything between a slow-paced “armchair safari”, and an action-packed active safari. We can include accommodations more suitable for those who might not be so mobile. Just ask us!

Category: Planning Stages

Yes! We are parents too and always try to find a way to include our twins on our adventures.  Maybe not for every parent, but safari can be made suitable for your younglings if you want them in your adventure.  Work with us to let us know about any children on your trip, and we will do all we can to make your program as child-friendly as possible.

We can select child-friendly accommodations – this could mean anything from having a great pool, to huge rooms sleeping up to 4 persons, to plenty of space for running round after a long day of game driving. We will plan a program which keeps transfer times to a minimum. We can recommend special activities such as boat trips, hiking and following hunting tracks with bushmen – all great ways to spend some time outside of the safari vehicle.

Category: Planning Stages

Yes you can!  We ask that you purchase a travel insurance plan that covers rental car accidents and request you collect an international driver’s license from a provider in your country.  Both of these items are very easy to achieve and we can help you coordinate either or both.  Note that driving one of our safari vehicles requires prior experience in tough off-road driving in a large 4WD vehicle. All self-drive safaris are accompanied by one of our guides and we will not offer you a program without this service, yet.

Category: Planning Stages

Tanzania experiences two rainy seasons, the heavier one being between mid-March to May (the masika rains) and the other in November, December and sometimes January (the mvuli rains). As stated above, though, don’t let this put you off travelling at these times of year!  Otherwise, the climate of Tanzania is tropical, so warm and generally comfortable weather throughout the year is standard, with the coast experiencing higher levels of humidity than other areas.

Of course, the mountainous and highland areas of the country are cooler, with temperatures sometimes dropping below 15°C at night during June and July. In this area, it can rain at any time of year (usually in the early mornings if at all).

The island of Zanzibar also receives hot weather all year round, with temperatures ranging from 22-34°C or more. Zanzibar also experiences a rainy season between April-May, when downpours can be quite long and heavy. However, even during the rainy season, there are many burst of sunshine and sunny afternoons, and even whole days.

Category: Planning Stages

We can truly say that you can have a fantastic Tanzania safari at any time of year.

December – March:  The mass migration of wildebeest moves from Kenya into the Serengeti in these months.  This is a very popular time to travel to Tanzania, and can be a spectacular time to visit, with the herds generally attracting a lot of predators and some real wildlife drama!

April and May: There are many happy tourists travelling during the “long rains.” Don’t be put off travelling in these months. It certainly does not rain every day, often the rainfall is at night, and you can still see some amazing wildlife. Moreover, accommodations are cheaper, lodges are less full, and there are less cars in the national parks.  It can get a little difficult if you want to travel to really remote areas during rainy season, however the roads between Arusha, Lake Manyara, Ngorongoro and Serengeti are good and well maintained, and still very much passable even during the rains.

June:  Can be dry but is often a little wet too.

July – September:   The river crossings of the wildebeest take place in the western or northern end of the park around this time each year, however this is notoriously difficult to predict. It is really just a matter of taking your chances, booking in advance and seeing if you get lucky enough to witness this sight in person! July, August, September and October are usually very busy (particularly July and August due to school holidays). These months are all dry, mild and, as always, great for wildlife viewing!

November: This is the “short rains” Season, and it can be equally enjoyable if you like cheaper accommodations and less cars in the national parks.  It can get a little difficult if you want to travel to really remote areas during rainy season, however the roads between Arusha, Lake Manyara, Ngorongoro and Serengeti are good and well maintained, and still very much passable even during the rains.

Category: Planning Stages

We use either regular or extended Land Rover (usually Defender) or Toyota LandCruiser vehicles, depending on the size of your party. All vehicles are 4WD, with plenty of space, and a pop-up photographic roof hatch. Windows can all be opened.

Note that none of our vehicles are air conditioned. Air conditioning simply does not work on safari – the roads in national parks are too rough and dusty, and the system does not work. But, air conditioning is truly not necessary – the vast majority of the time you will have the large roof hatch open, spotting animals, and all the windows open to let cool air in. All vehicles feature the following:

•  Hardtop Photographic Rooftop (to provide sun protection)

•  Seat Belts

•  Cooler Box (bottled water provided)

•  First Aid Kit

•  Radio Communication

•  Binoculars

•  Animal & Bird Handbooks

•  Coffee & Tea Basket

•  Spare Tires

•  Guaranteed Window Seats

•  Entrance Aid (on request)

•  Seats for Children of All ages

•  Three Point Seat Belts for Children

•  Guaranteed Window Seats

•  Inverters and Power Sockets

Category: Planning Stages

First of all, take a look at the proposed trip packages found on our website. These trips offer the convenience of a pre-set itinerary and a fixed price, but with flexible scheduling. Travel dates can be chosen by you. We work very hard to only operate private safaris so that only you and your travel partner(s) will be on your tour. This gives you a lot of flexibility in terms of stopping, finding your favorite animals, taking photographs, planning your day to day schedule etc.

Alternatively, you can work with us to develop a totally customized itinerary and schedule. We are always open to side trips, detours, special needs and special plans. You want the Safari to feel like it’s “yours” after all.  Feel free to email us, and again, take a look at our proposed packages if you need any inspiration, ideas on pricing etc.

Once you have made initial contact, a representative will be in touch with you within 24 hours (maybe a little longer over weekends). One of us will be assigned to you throughout the booking process – from your initial enquiry, to putting together your ideal program, to booking, to after-safari customer care and feedback. This makes the whole process as personal as possible.

Category: Planning Stages

Yes, we can do so. Many of our clients have a safari beginning in Arusha, but are arriving into Dar Es Salaam, or even Nairobi. We will do everything we can to make your trip with us as seamless and stress-free as possible.  If you let us know your proposed schedule, we can advise you further.

It is cheaper for me to fly in and out of Nairobi. Can you make this work?

Yes, this can definitely work. Just note that this works for certain trips better than others.

If you are planning a classic northern circuit safari, then it is fairly simple. There are twice-daily shuttles between Nairobi and Arusha (USD 35 per person per direction, 6-7 hours driving), and private buses which can be arranged at any time (USD 350 total per direction, 5-6 hours driving).

There are also flights on Precision Air/Kenya Airways (around USD 230-270 per person), Air Kenya (around USD 240 per person) and Fly540 (around USD 160 per person). Exact price is dependent on booking class at time of booking.

If you are planning a Kenya-Tanzania combination trip, you can start your program from Nairobi, then make your way from Arusha back to Nairobi at the end of your program using one of the above mentioned transport methods.

If you need to get from Zanzibar to Nairobi at the end of your trip, flights are booked through Precision Air at around USD 350-370 per person (though can be up to around USD 400 when flights are very busy during peak season). Or, if booking through Fly540, flights can cost as little as USD 200. The flight you book depends very much on your international flight schedule

Yes, we can do so. Many of our clients have a safari beginning in Arusha, but are arriving into Dar Es Salaam, or even Nairobi. We will do everything we can to make your trip with us as seamless and stress-free as possible.  If you let us know your proposed schedule, we can advise you further.

Main points of entry are Kilimanjaro (international airport serving Arusha), Dar Es Salaam and Zanzibar. If flying into Nairobi, Kenya, road and air transfers to Arusha are also possible. Please ask us for more info on the best international flights for your itinerary.

Most of our passengers arrive on KLM (to Kilimanjaro, via Amsterdam, from many points in Europe or from the United States), Ethiopian Airlines (to Kilimanjaro, via Addis Abbaba, from certain point in Europe, mainly Frankfurt).  As our itineraries open further, the airlines above do offer service to Dar Es Salem, as well as British Airways (to Dar Es Salaam from many points in Europe via London Heathrow), Oman Air (to Zanzibar via Muscat), Emirates (to Dar Es Salaam via Dubai) and Swiss Air (to Dar Es Salaam via Zurich, from many points in Europe).

Beyond these options you might book on your own online, there are many combinations and options available, and you may wish to check with online booking services or with your travel agent.  OF course, we are always willing to help with this experience as well.

Note that if booking flights online for a Kenya-Tanzania combination safari, be sure to choose the “multi-city” option, so you can check prices of flights into one airport, and out of another.

Approximate prices of beverages (depending on hotel/location):

•  Bottled water, 1.5 litre: USD 2-3

•  Soft drinks: USD 2

•  Local beers: USD 3-4

•  Glass of wine: USD 4-5

•  Bottle of wine: USD 20-30+

Category: Booking

The traditional gratuity to safari guides, camp staff, mountain porters etc. is not included in the price of your tour but is completely discretionary. You should tip in accordance with the level of service you have received.

Recommended 15 -20 USD per day for the main guide, 10 -15 USD per day for the assistance guide and chef, 5 – 10 USD per day for porter to be given at the end of the mountain tour.

For porters and waiters at hotels and for taxi drivers in cities, the customary tip is approximately 1 USD, and tipping in one dollar bills for porters and waiters is greatly appreciated. However, beware of unscrupulous people who try to exhort extra payment from unwary passengers just for shuffling their bags around. They are usually to be found at airport arrivals zones – anyone helping you at a safari lodge or tented camp will be a legitimate employee of that establishment.

Category: Booking

If you have any cause of complaints while traveling, you must immediately bring it to the attention of the company’s representative or agent who will attempt to resolve the situation.

Category: Booking

These are the terms and conditions governing the relationship between The Story of Africa and you, to the total exclusion of any other terms and conditions. No alterations to the terms and condition may be made by any of the company’s employees, authorized representative or agents, unless in writing by an authorized officer of the company. All decisions and matters subject to the company’s discretion shall be made by an authorized officer of the company. The Company reserves the right to employ sub-contractors for all or part of the services.

Category: Booking

In relation to The Story of Africa, any circumstances beyond the control of the company (including and without limitation, acts of God, explosions, floods, tempests, fires, accidents, war or threat of war, sabotage, insurrection, civil disturbance or requisition, sickness, quarantine, government intervention, weather conditions or other outwards occurrences) are considered “Force Majeure.”

If the company is affected by force majeure it shall forthwith notify you of the nature and extent thereof. The company shall not be deemed to be in breach of these items and conditions or otherwise be liable to you, by reason of delay in performance, or by non-performance, of any of its obligations hereunder to the extent that any such delay or non-performance is due to any force majeure.

If the company is affected by force majeure it shall be entitled to, and may at its sole and absolute discretion, vary or cancel any reservations or cancel any reservation or arrangement in relation to the visits. Payment of any refund by the company to you as result of the non-performance of any company shall use its reasonable endeavors to reimburse you where possible. However, the company shall be entitled to deduct from any refund recoverable to the reasonable actual and potential costs to the company of the force majeure.

Category: Booking

The company and its owners, directors, management staff and employees shall not be held responsible for any injury or death to persons on tour, nor for loss or damage to personal property, however they are caused.

There are certain inherent risks present when on Safari, or when engaging in any strenuous physical activity. It is your sole responsibility to obtain appropriate medical advice as to medication, immunization, and whether or not you are fit enough to undertake the trip, prior to departure. The company shall not be liable for illness, injury or death sustained whilst visiting any properties owned or managed by the company.

Category: Booking

We cannot be held responsible for road and airstrip conditions. Any changes to the initial itinerary are subject to the conditions and rates outlined above, concerning any access matters or weather conditions.

Category: Booking

Non-residents of Tanzania are required by law to pay in foreign convertible currencies. Payment for any extraneous details may be done in traveler’s cheques or cash. We do not encourage using credit card payments.  We do not consider it safe at present and do therefore, prefer payment by bank transfer. But if you wish, you can pay by credit card with a surcharge of 10 %.  You may pay by Bank Wire Transfer, Western Union, or PayPal along with the associated transaction fees.  Please let us know how we can help.  We went through this as tourists traveling to Tanzania before too, so let us know how we can make sure you are confident and secure in the process of booking your adventure.

Category: Booking

Any amendment by the client of a once confirmed itinerary (change of dates, hotel) will be charged at a reasonable amount, but at least 10% of the tour price.

Category: Booking

•  Lost travel time or substitution of facilities

•  Itineraries amended after departure

•  Circumstances beyond company’s control which require alternative arrangements to be made to ensure the safety or further participation and enjoyment of your tour

•  Lack of your appearance for any accommodation, service, activity, or tour segment without prior notice (see above)

•  Premature contract termination

Category: Booking

•  More than 45 days prior to trip commencement:  Cancellation fee of 30% of tour price

•  40 to 30 days prior to trip commencement: Cancellation fee of 50% of tour price

•  No show to 30 days prior to trip commencement:  Cancellation fee will be 100% of tour price

Category: Booking

Any cancellation of a reservation must be in writing, either by e-mail or fax, and shall only be effective upon its receipt and acknowledgment.

Category: Booking

Bookings shall only be made in writing (E-mail , fax, or via post).

Bookings are considered confirmed when a deposit valued at 30% of the tour price is received with a receipt acknowledged by our bank. The remaining 70% must be paid 4 weeks prior to the start of your tour.  Please see the payment section below to see which payment methods and currencies we accept.

Category: Booking

If you are looking to book a last-minute safari, please don’t hesitate to get in touch with us, and we will always be happy to see what we can do for you! Flights into Tanzania are limited and we find that there can be problems getting seats on British Airways or KLM if you try to schedule less than two months ahead of time, however there is no cut off, and if we can accommodate your last-minute need we will. Generally, the peak seasons of mid-December through early January can fill in far as nine months ahead of time. Outside of peak seasons, you should have no trouble booking if you schedule your safari at least six to eight months in advance.

Category: Booking